Why Are My Subway Tiles Cracking?

Close-up of cracked beige subway tiles with visible grout lines, highlighting texture and imperfections

Subway tiles, a timeless design choice for kitchens and bathrooms, can add a touch of elegance and sophistication to your home. However, even the most beautiful tiles can develop cracks over time. This can be a frustrating sight, leaving you wondering what went wrong. The good news is, there are several reasons why subway tiles crack, and many of them have solutions.

 

Laundry room with white vertical subway tiles, wooden shelves, gold faucet, and a green potted plant

 

Understanding Subway Tiles

Before diving into the reasons behind cracked tiles, let's understand the materials involved. Subway tiles are most commonly ceramic or porcelain, both types of fired clay. Ceramic tiles are generally more affordable but slightly less durable than porcelain. Porcelain tiles are denser and less prone to water absorption, making them a good choice for high-moisture areas like bathrooms.

The tile itself is just one part of the equation. Tiles are adhered to a substrate, which is typically drywall in the case of subway tiles. Behind the tiles lies a layer of thinset mortar, a specially formulated adhesive that bonds the tile to the substrate. Grout, a cement-based mixture, fills the gaps between the tiles, creating a finished look and providing some waterproofing.

 

Close-up of a worker wearing white gloves installing a subway tile with a level tool in the background

 

Common Causes of Cracked Subway Tiles

Subway tiles are not immune to cracking. Understanding the reasons behind cracked subway tiles can help you prevent this unsightly issue and ensure your tiled surfaces remain beautiful for years to come.


Installation Issues

While the allure of subway tiles is undeniable, achieving a flawless installation is crucial for their longevity. Improper installation practices can lead to a number of issues down the line, including cracked tiles. Let's explore the common installation mistakes that can contribute to cracked subway tiles and how to avoid them.


Important Note: The suggestions provided here are general and intended for informational purposes. To ensure the best results and to avoid common pitfalls, it is highly recommended to consult a professional for your specific installation needs.


Improper Substrate Preparation

The foundation for a crack-free subway tile installation starts with proper substrate preparation. This involves ensuring the underlying surface, typically drywall, is in pristine condition. First, the installer needs to meticulously clean the drywall, removing any dust, dirt, grease, or contaminants that could hinder the adhesion of the thinset mortar, the glue that bonds the tiles to the wall. 

Next comes leveling – the installer must check for any unevenness, bumps, dips, or warped areas. High spots can be sanded down, while depressions are filled with a patching compound suitable for drywall. Don't forget about existing cracks in the drywall – they can compromise the entire tiled area. Hairline cracks can be addressed with a flexible joint compound, but larger cracks might require reinforcement with fiberglass mesh before patching. 

Finally, in moisture-prone areas like bathrooms or kitchens, it's crucial to ensure the drywall is completely dry before tiling begins. Excess moisture can weaken the bond between the tile and the substrate, ultimately leading to cracked tiles down the line.


Inadequate Thinset Application

Thinset mortar plays a critical role in keeping your subway tiles securely bonded to the wall. Improper application of this "glue" can lead to big problems down the road. The key lies in achieving the right consistency when mixing the thinset according to the manufacturer's instructions. Thinset that's too dry won't spread evenly and create a strong bond, while excessively wet thinset will shrink as it dries, causing loose tiles vulnerable to cracking. Skimping on the amount of thinset used is another common mistake. The thinset needs to be applied evenly across the entire back of each tile, ensuring full coverage. Avoid "spot" application, where only dabs of thinset are used. This leaves air pockets behind the tiles, compromising adhesion and creating weak points that can crack under pressure.

Finally, after applying the thinset, it needs to be combed with a notched trowel. These ridges create a mechanical bond between the tile and the thinset, further enhancing adhesion and preventing the tiles from becoming loose and susceptible to cracking.


Grouting Problems

Don't underestimate the importance of proper grouting for your subway tile installation. Grout does more than just fill the spaces between the tiles; it plays a crucial role in supporting the entire tiled surface. But improper grouting techniques can lead to cracked tiles down the line.

Firstly, grout selection matters. Different types are formulated for specific applications. For wider grout joints, sanded grout is your friend, while non-sanded grout is better suited for narrow gaps. Using the wrong type can cause the grout to crack as it expands and contracts at a different rate than the tiles themselves.

Secondly, proper mixing is key. Grout that's too dry becomes difficult to work with and might not completely fill the joints, creating weak spots. Conversely, excessively wet grout shrinks more than it should as it dries, forming cracks in the grout lines and putting stress on the tile edges.

Finally, ensure complete grouting. Incomplete grouting is a major culprit behind cracked tiles. The grout needs to be pressed firmly into the joints to ensure full contact with the tile edges and complete filling of the gaps. Skipping sections or leaving air pockets within the grout joints creates weak points that can easily crack under pressure or movement. By following these grouting best practices, you can help ensure your subway tile installation remains beautiful and crack-free for years to come.


Additional Installation Considerations

Beyond the points mentioned above, proper installation also involves factors like allowing for proper curing time for the thinset and grout before using the tiled area, and following recommended layout patterns to avoid excessive cutting of tiles which can weaken them.


Movement and Stress

Subway tiles, while known for their durability, can sometimes suffer from cracks caused by movement and stress. This movement can stem from various sources, and understanding these culprits is crucial to preventing cracked tiles and maintaining the beauty of your tiled surface.


Structural Movement

While less common, cracks in subway tiles can sometimes indicate a more serious underlying issue with the building structure itself. Settlement of the foundation, which can occur over time due to various factors like soil conditions or changes in water levels, can cause the walls to shift ever so slightly. These subtle movements can put stress on the tiled surface, leading to cracks in the grout or even the tiles themselves. Similarly, structural movement within the building due to factors like expansion and contraction caused by temperature fluctuations or wind sway in high-rise buildings can also exert pressure on the tiles, causing them to crack.

Identifying cracks caused by structural movement typically involves looking for larger cracks that may run across multiple tiles or even extend beyond the tiled area onto the ceiling or adjoining walls. If you suspect structural movement as the culprit behind cracked tiles, it's crucial to consult a structural engineer to assess the situation and recommend appropriate solutions.


Thermal Expansion

Ceramic and porcelain tiles, while known for their durability, are not immune to the effects of temperature fluctuations. These materials have a slightly different coefficient of thermal expansion compared to the substrate they're adhered to, meaning they expand and contract at a slightly different rate when exposed to temperature changes. In areas with dramatic seasonal swings or environments with significant temperature variations, these expansions and contractions can become uneven, putting stress on the tiled surface.

This stress can manifest as hairline cracks in the grout or even cracks within the tiles themselves. To minimize the risk of thermal expansion causing cracked tiles, it's crucial to allow for proper expansion joints during installation. Expansion joints are small gaps strategically placed between the tiles and around the perimeter of the tiled area, acting as a buffer that accommodates the natural expansion and contraction of the tiles without putting undue stress on the tiled surface. Although this can help mitigate the risks, individual circumstances can vary, and consulting with a professional tiler for tailored advice is recommended for best results.


Tile Quality and Selection

Not all subway tiles are created equal. The quality and type of tile you choose can significantly impact its susceptibility to cracking. Let’s examine the factors to consider when selecting subway tiles to ensure they remain beautiful and crack-free for years to come.


Low-Quality Tiles

The quality of your subway tiles directly impacts their vulnerability to cracks. Cheaper, lower-quality tiles might have hidden flaws or inconsistencies from the manufacturing process. These imperfections can make the tiles more susceptible to cracking under pressure or stress. 

To ensure you're selecting the best tiles for the job, consider a few factors. First, opt for tiles from reputable brands known for their quality control standards. Second, if the area will be exposed to moisture, choose tiles with a low water absorption rating. Tiles that absorb excessive moisture can expand and crack as they dry out. Finally, before purchasing any tiles, thoroughly inspect them for any cracks, chips, or other imperfections. Even minor flaws can develop into bigger cracks later on.


Improper Tile Selection

Choosing the right tile is crucial to avoid premature cracking in your subway tile project. As previously mentioned, not all tiles are created equal, and different types are designed for specific applications. Installing wall tiles on the floor, for example, is a recipe for disaster. Floor tiles are designed to withstand weight and pressure, while wall tiles are not, and will inevitably crack due to heavy use.

The Porcelain Enamel Institute (PEI) rating system can be your guide here. This system classifies tiles based on their wear resistance. For busy areas like kitchen floors, opt for tiles with a higher PEI rating. These tiles are built to take a beating and are less likely to crack under everyday wear and tear. Finally, consider the thickness of the tile. While thinner tiles might look sleek, they may not be suitable for high-use areas or those prone to impact. Thicker tiles offer better structural integrity and are less prone to cracking under pressure.


External Factors

Beyond the intricacies of installation and tile selection, external factors can also play a role in the unfortunate cracking of subway tiles. We’ll explore these external influences and how to mitigate their impact on your beautiful tiled surfaces.


Impact Damage

Direct impact is a common culprit behind cracked subway tiles. Imagine accidentally dropping a heavy object - the resulting crack will often tell the tale. A single crack radiating outwards from a central point usually indicates a direct hit on that specific tile. For a more forceful blow, you might see a spider web pattern of cracks emanating from a central point. This can damage multiple tiles or even cause cracks in the substrate beneath the surface. To prevent impact damage, be cautious during installation and everyday use. Using protective mats while installing the tiles and avoiding harsh cleaning methods can go a long way in safeguarding your beautiful subway tiles from cracks caused by impact.


Moisture Intrusion

Moisture exposure is another enemy of your subway tiles. In areas like behind showers that lack proper sealing or around leaky faucets, water can seep behind the tiles and cause significant damage. This moisture can lead to several issues that ultimately result in cracked tiles.

First, moisture can damage the substrate material behind the tiles, causing it to swell, warp, or even crumble. This compromised substrate can no longer adequately support the tiles, and as they shift or become loose, cracks will appear.

Second, moisture creates a breeding ground for mold growth behind the tiles. As mold grows, it exerts pressure on the tiles, eventually causing them to crack.

Finally, in climates with freezing temperatures, trapped moisture behind the tiles can freeze and expand, causing the tiles themselves to crack.

To prevent moisture intrusion and safeguard your tiles, ensure proper waterproofing during installation, address leaks promptly, and maintain adequate ventilation in moisture-prone areas. Taking these precautions helps prevent moisture-related cracks and keeps your subway tiles looking beautiful for years to come. However, since individual conditions vary, it's advisable to consult a professional tiler to tailor these practices to your specific needs for the best results.

 

Man applying yellow masking tape on a plastic sheet over wood look subway tiles to protect the surface during a renovation

 

Repairing Cracked Subway Tiles

The approach to repairing cracked subway tiles depends heavily on the severity and type of crack. Here's a breakdown of common scenarios and potential solutions:


Important Note: Keep in mind that while these general tips can guide you, the specific method best suited to your situation may vary, making it advisable to consult a professional tiler for personalized advice and optimal results.


Hairline Cracks (Crazing)

These fine surface cracks are a common occurrence, especially in older installations. While not necessarily a structural concern, they can detract from the aesthetics of your tiled surface. For hairline cracks, a simple cosmetic touch-up with a grout stain may be sufficient. Choose a grout stain that closely matches the color of your existing grout. Apply the stain with a small brush or cotton swab, following the instructions on the product label. Once dry, buff away any excess with a soft cloth.


Larger Cracks

Cracks that are wider than hairline fractures require a more substantial repair approach. The specific method depends on the size and location of the crack.


Grouting the Crack

For smaller cracks that don't go through the entire thickness of the tile, simply grouting the crack itself might be a viable solution. First, use a utility knife or grout removal tool to carefully remove any loose or crumbling grout from the crack. Clean the area thoroughly with a damp cloth to remove any dust or debris. Once dry, use a grout applicator or your finger to apply fresh grout, ensuring it completely fills the crack. Smooth the surface with a damp sponge and allow the grout to cure completely according to the manufacturer's instructions.


Replacing Individual Tiles

For more extensive cracks or cracks that compromise the integrity of the tile, replacing the affected tile(s) becomes necessary. This process requires careful removal of the damaged tile. Use a utility knife to score the grout line around the perimeter of the cracked tile. Then, using a chisel and hammer (with proper safety gear), gently tap the tile at an angle to break the bond with the thinset underneath. Once the tile is loose, carefully remove it without damaging surrounding tiles. Clean the substrate thoroughly and ensure a level surface before applying new thinset and installing a replacement tile.


Extensive Cracking or Underlying Issues

In cases of widespread cracking or situations where the cracks appear to be indicative of a larger structural issue, attempting a DIY repair is not recommended. Consulting a professional tiler is crucial. A professional can assess the extent of the damage, identify the root cause (be it installation issues, structural movement, or moisture problems), and recommend the most appropriate course of action. This might involve replacing a large section of tiles, addressing underlying structural problems, or even re-tiling the entire area.


Additional Considerations

When repairing cracked tiles, it's important to match the existing grout color and style as closely as possible for a seamless aesthetic finish. For larger repairs, consider saving a few leftover tiles from the original installation for future replacements in case of accidental damage down the line.

 

Gold faucet with white subway tile backsplash, reflecting soft light and accompanied by an amber glass vase with flowers

 

Preventing Cracked Subway Tiles

The frustration of cracked subway tiles can be easily avoided by taking proactive measures during installation and throughout the lifespan of your tiled surface. Here's a detailed breakdown of preventative strategies to ensure your subway tiles remain beautiful and crack-free for years to come:


Choosing the Right Installer

The foundation for a successful tile installation lies with a qualified tiler.  Look for a professional with a proven track record and experience specifically in installing subway tiles. Consider the following:


Licensing and Insurance

Ensure the tiler is properly licensed and insured to protect yourself in case of any unforeseen issues.


Experience with Subway Tiles

While any skilled tiler can handle basic tiling, experience specifically with subway tiles is a plus. Subway tiles have a specific aesthetic and installation technique that a seasoned subway tile installer will be familiar with.


References and Portfolio

Request references from past clients and ask to see a portfolio of the tiler's work. This will give you a sense of their quality, attention to detail, and experience with projects similar to yours.


Meticulous Substrate Preparation

As mentioned previously, a properly prepared substrate is essential for preventing cracked tiles. Remember, given the variability in conditions and materials, it is advisable to consult a professional tiler to confirm that these steps are perfectly tailored to your specific project for optimal durability.


Surface Cleaning

The substrate, typically drywall in the case of subway tiles, needs to be thoroughly cleaned to remove any dust, dirt, grease, or other contaminants that could hinder the adhesion of the thinset mortar.


Leveling and Smoothing

The surface should be meticulously checked for any bumps, dips, or unevenness. A flat and level surface ensures a strong and even bond between the tiles and the substrate. Uneven surfaces can create pressure points that can lead to cracks down the line. High spots can be sanded down, while low spots can be filled with a patching compound suitable for drywall.


Crack Repair

Existing cracks in the drywall need to be addressed before tiling begins. Hairline cracks can be filled with a flexible joint compound, while larger cracks might require reinforcement with fiberglass mesh before patching.


Moisture Control

In areas prone to moisture, like bathrooms or kitchens near sinks, it's crucial to ensure the drywall is completely dry before tiling. Excess moisture can weaken the bond between the tile and the substrate, leading to cracking. Use a moisture meter to verify the dryness of the substrate before proceeding.


High-Quality Materials

Don't skimp on materials when it comes to your subway tile installation. Using high-quality components throughout the process will contribute significantly to the longevity and crack resistance of your tiled surface.


Tiles

Opt for reputable brands known for their quality control standards. To ensure you make the best choice for your specific needs, Edward Martin offers $1 samples, allowing you to evaluate the texture, color, and quality in your own space. Look for tiles with a low water absorption rating, especially in moisture-prone areas. Visually inspect the tiles for any cracks, chips, or other imperfections before purchase.


Thinset Mortar

Choose a thinset mortar specifically formulated for subway tile installations. Follow the manufacturer's mixing instructions precisely to achieve the proper consistency for optimal adhesion.


Grout

Select the appropriate grout type for your application. Sanded grout works well for wider grout joints, while non-sanded grout is ideal for narrow joints. Ensure the grout is mixed according to the manufacturer's instructions to achieve the right consistency for proper filling and minimal shrinkage.


By following these preventative measures, you can significantly reduce the risk of cracked subway tiles and ensure your tiled surface remains beautiful and functional for many years to come.


Conclusion

Subway tiles, a classic design choice, can be marred by cracks. Understanding the common culprits – improper installation, low-quality materials, or movement and stress – empowers you to take preventative measures. Choosing a skilled installer, using high-quality materials, and selecting the right tiles are key. Promptly addressing any cracks that appear minimizes damage and maintains the beauty of your space. With this knowledge, you can ensure your subway tiles stay stunning for years to come.

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